Why Your Salon Needs an Automated Appointment Reminder Messaging Service

Similar to most businesses, the beauty-service industry immensely relies on their clients arriving to their appointments on time. This is especially true in smaller salons, spas, and barbershops where clients make stylist-specific appointments. When people arrive late to their hair or nail appointment, this will cause the rest of the stylist’s clients to be set back the rest of the day.

A Lack of Reminders Can Hurt Businesses

Playing a constant game of catch up hurts business revenue and growth for multiple reasons:

1. If you push back a client’s appointment due to a prior late appointment, your on-time clients will likely get annoyed. In a worst-case scenario, these clients may leave negative reviews about your business.  
2. Your stylists/workers may become overwhelmed, annoyed, and or upset with late clients.

The Solution

You can save your company from these issues by using an automated appointment reminder messaging service, like Reminderly. With Reminderly, you can send automated messages to your clients to remind them of their appointments. These automated text messages, emails, and phone calls will help decrease the chances of no-shows and late clients. Forgetfulness will not be a problem for your salon with Reminderly.

Why should the beauty-service industry use an appointment reminder messaging service?

1. Reminders will reduce the amount of no-shows, which will boost your company’s financial status.
2. Reminders will keep your company’s daily schedule smooth by drastically reducing late clients. These messages will remind clients about their appointment, which will keep all appointments on time with no accidental overlaps.
3. Using an appointment reminder messaging service, like Reminderly, will save you lots of time. Manually typing out personalized reminder messages to all your clients is extremely time-consuming, but important. However, with Reminderly, you can send as many messages as you want using a template. Reminderly allows you to send hundreds of personalized messages in a few easy steps.  

Options With Reminderly

Beauty salons, spas, and barbershops can use Reminderly’s plethora of personalized options to help their businesses succeed and grow. Here are some examples of how Reminderly can help your beauty business:

• Appointment reminders. Reminderly allows you to schedule automated appointment reminders as far in advance as you want before client appointments. You can customize when and how frequently these messages are sent out.
• Templates. Reminderly allows you to create standard messages so you do not have to waste time rewriting multiple texts about the same thing that your clients may ask about.
• Two-way messaging. Reminderly allows your clients to respond back to reminder messages that are sent to them. This can help your business if clients need to cancel, reschedule appointments, or have questions.

Customized Text Reminder Tips and Tricks

• Personalize the message. Be sure to address the client by their name to ensure you are reminding the correct person and creating good consumer relationships.
• Be specific. Make sure to include the appointment time, appointment date, the business name, the stylist’s name, and the type of service the client is receiving in your reminders to make sure the client knows all the necessary information about their up-coming appointment.
• Provide contact information. Be sure to leave a phone number or email in the message in case the client needs to cancel their appointment, reschedule their appointment, or if they have any questions about their appointment.

Hair Salon Appointment Reminder Templates

Hello! This is [hair salon name] just checking in to remind you about your appointment in [amount of time until appointment] with [hair stylist name]. If you are unable to make it to your appointment, please call our number at [hair salon phone number] for any last-minute cancellations. We hope to see you soon!

Hi, [client name]! This is [hair salon name] reminding you about your hair appointment at [appointment date and time] with [hair stylist name]. Make sure to arrive on time to your appointment to ensure we have enough time to focus on you and your hair. We’re looking forward to seeing you soon, but if you can’t make it to your appointment, please let us know in advance. Our cancellation policy states [highlight your business’s cancellation policies and fees]. Call us at [hair salon phone number] for any questions!

Hello, [client name]! Don’t forget about your hair appointment at [appointment time and date] with [hair stylist name] at [hair salon name]! We are so excited for your new ‘do, and we hope you are too!

Barbershop Appointment Reminder Templates

Hey there, [client name]! It’s [barbershop name]. We’re reaching out to you to remind you about your appointment at [appointment time and date] with [barber name]. If you are unable to make it to your scheduled appointment, please call us at [barbershop phone number] so we can reschedule you. Don’t forget if you get five trims with us, you can get a free eyebrow touchup! See you soon!

Hi, [client name]! This is [barbershop name] checking in to make sure you didn’t forget about your appointment with us! It’s at [appointment time and date] with [barber name] to [service]. We’re looking forward to seeing you soon, and don’t hesitate to reach out if you have any questions or need to cancel at [barbershop phone number].

Yo, [client name]! You have an appointment at [appointment time and date] with [barber name] at [barbershop name]. Don’t forget about us! Call us at [barbershop phone number] if you need anything!

Spa Appointment Reminder Templates

Hello there, [client name]! This is a friendly reminder from [spa name] about your upcoming appointment for [service]. We are looking forward to your relaxing experience with us at [appointment time and date]. If you want to add any additional services to your appointment, please let us know 24 hours in advance. You can call us at [spa phone number] for more details about pricing.

Namaste, [client name]! This is a quick reminder from [spa name] about your upcoming appointment with us. It is at [appointment time and date] for [service]. We are looking forward to relaxing with you!

Hi, [client name]! This is an appointment confirmation text regarding your upcoming appointment with us at [spa name]. You are scheduled for a [service] at [appointment time and date]. Please call us at [spa phone number] if you need to cancel your appointment, and we can reschedule you for the next appointment available.

Nail Salon Appointment Reminder examples

Hey, [client name]! Don’t forget about your [service] appointment at [appointment time and date] at [nail salon name]! We can’t wait to transform your nails. Also, don’t forget to schedule a follow-up appointment with your nail tech for future refills and touchups at the end of your time with us!

Hi, Wonderful! Your nail appointment at [nail salon name] is at [appointment time and date]. [Nail stylist name] is looking forward to helping you achieve the nail designs of your dreams! Please call us at [nail salon phone number] with any questions or concerns about pricing, payment options, rescheduling, or canceling.

[Client name]! Your nail appointment with [nail stylist name] is coming up! It is at [appointment time and date] at [nail salon address]. Please arrive 15 minutes early to your appointment as we may be able to begin your salon experience sooner!