Elevate Your Real Estate Business with Effective Appointment Reminder Strategies

As a real estate agent, you're always on the go--hosting open houses, showing potential buyers around properties for sale, and managing contract negotiations. With so much on your plate, communication with your clients remains the main priority, as you help your clients find a home they'll love within their budget. To help you streamline communication with clients, automated appointment reminders can work wonders in your day-to-day work routine. Here's just a few of the ways your realty practice can benefit from appointment reminders.

Why Appointment Reminders Help Real Estate Agents

Simplify Client Communication With SMS Reminders

In the course of selling a home, or helping someone buy one, you may be party to dozens of showings across numerous neighborhoods. Text appointment reminders that integrate with your scheduling software make it so much easier to keep your clients on schedule and aware of which houses they're viewing when. If you're helping someone sell a home, automated text message appointment reminders can help you manage showings and make sure that time slots for prospective buyers don't overlap.

Drive Customer Engagement By Sending Appointment Reminders

When you take on a new homebuyer, it's important to make them feel that you're dedicated to finding them the perfect home. But that can be difficult if you're already doing that for multiple other clients. Automated appointment reminders can be used to share new houses on the market, communicate open house dates, and more. These listings can be shared with multiple clients at once through your appointment reminder interface, cutting down on the time it takes for you to cultivate client engagement and make each homebuyer on your roster feel like you're fighting for them.

Cut Down on Missed Appointments & Miscommunications

When you're constantly on the go, juggling schedules and communicating between multiple parties as you try to arrange a sale, it can be easy for information to fall through the cracks. That's where appointment reminder messages can help. By setting up automated appointment reminders when the appointment is first scheduled, you can ensure that your clients are receiving important details, like address, parking info, and scheduled time slot. You can rest easy, knowing they won't be scrambling to contact you when they realize they're missing information about the appointment.

Easily Remind Customers to Fill Out Feedback Surveys

As a real estate agent, relationships are everything, and you're always looking to improve client relations and address problem areas that might slow the growth of your agency. With an automated appointment reminder software, you can also send follow up surveys to get customers' insights on the upsides and drawbacks of working with you or a partner real estate agent. These surveys can be delivered directly via email appointment reminders or text messages, and they're a quick way to gauge client satisfaction without asking too much of your clients. After you've gathered feedback, you can make appropriate updates to your business practices to maintain current customers and attract new clients.

Keep In Touch With Periodic Text Reminders to Your Customers

Once the sale is closed and your clients have the keys to their new place, your business might be done for the moment--but many homebuyers will be repeating the process in the future when they're ready for a change of scenery or looking to accommodate a growing family. Maintaining relationships with clients who you've helped can be beneficial long-term. The next time they're looking to search the housing market, they'll have you in mind and know how to contact you.

These communications don't have to be frequent--but consider sending a text message every six months or so, seeing how your clients are settling into their new home, wishing them a happy holiday season, or on the anniversary of their home purchase. These occasional chances to touch base with your clients is an effective way to build a loyal base of customers who won't hesitate to recommend you to their friends and family.

How to Find the Right Appointment Reminder Software for You

While there's a lot of services that let you send appointment reminders, not all of them offer the same functionality and flexibility. When you're looking for the right fit for your real estate agency, look for the following features to get the most value for your subscription cost.

Customizable Messages

Automated appointment reminders streamline client communication, but bland messaging could get mistaken for spam. With customizable reminder messages, you can use details like a client's name to create a personal connection right off the bat. You can also customize messaging to match the tone of your other communications, so that each reminder message will feel like you took the time to craft it yourself.

Scheduling Software Integration

There are so many options available for appointment scheduling--at the end of the day, whatever method for schedule management works for you is the right choice. When you're looking for an appointment reminder service, make sure it works seamlessly with platforms like Google Calendar, Outlook Calendar, Excel, Calendly, and iCloud. This will help minimize the learning curve and ensure that you're ready to start sending appointment reminders with little effort on your end.

Intuitive Interface

Appointment reminders should make your day-to-day operations simpler, but if the software is a struggle to use, you're losing some of the benefit already. The service you choose should be approachable and make sense the first time you pick it up. Extra features are a plus, but not if they clutter the interface and make everything harder to access. The primary focus should be sending and receiving appointment reminders--make sure your pick makes it sensible and straightforward.

Two-Way Communication

In a fast-moving industry like real estate, one-way communications aren't adaptable enough for your needs. The appointment reminders service you choose should have two-way messaging so that clients can respond with any questions they have. This is especially important if you frequently work with first-time homebuyers. Purchasing a home can be an important (and intimidating) milestone, and first-time buyers are sure to have myriad questions. Giving your clients the ability to reach you directly via text gives them peace of mind and a smoother home shopping experience.

Multiple Communication Channels

If you work with multiple generations and demographics, having multiple communication channels can help you meet everyone's communication preferences. Some home buyers will prefer the immediacy and directness of a phone call, while others might like the bite-size format of texting. Others may find it easiest to conduct communications about a real estate deal via email. Whatever your clients' preferences, your appointment reminders should be able to keep up.

Close the Deal With Reminderly

Ready to drive client engagement, simplify communication, and lessen your administrative burden. Reminderly is a simple but powerful appointment reminder service. From one window, you can send custom appointment reminders, ask for customer feedback, manage two-way communication, and more. It offers phone, text, and email messaging, and it's easy to use, even in the midst of your busy schedule. To see if it's the right fit for your real estate agency, get started with our two week trial, no payment information required, or learn more about our software integrations.