Person receiving an auto text reminder

Auto Text Reminders Can Revolutionize Your Small Business

One of the most frustrating things for small businesses or doctor’s offices are no-shows and missed appointments. That is money out of your pocket, and a waste of your valuable time. With a cell phone in nearly every customer’s pocket, appointment reminder text messages are an essential tool in your toolbox to send an automated text message that will slash your no-show rates, allow for two-way communication, and automate your workflow, all-in-one.

What Are Auto Text Reminders?

Auto text reminders are automated messages sent through SMS or messaging apps that remind individuals of upcoming appointments, meetings, or events. SMS reminder services, like Reminderly, have been particularly beneficial for small businesses and doctors, as they help in reducing the number of no-shows, increase productivity, and improve communication with patients and clients.

SMS Appointment Reminders For Doctors

1. Reducing No-shows

No-shows are a major problem for doctors, as missed appointments can lead to lost time and revenue. Auto text reminders are an effective way of reducing no-shows, as patients are much more likely to attend an appointment if they receive a reminder. Research has shown that auto text reminders drastically reduces no-shows.

2. Improved Patient Engagement

Auto text reminders help in improving patient engagement, as patients are more likely to respond to text messages than phone calls or emails, especially in younger generations. Text messages have an open rate of 98%, compared to email which has an open rate of only 20%. This means that doctors can communicate more effectively with patients using auto text reminders.

3. Better Time Management

Doctors and their staff are often busy, managing patients and other important elements of their workflow, and arranging and maintaining appointments on top of that can be a time-consuming task. Auto text reminders help in managing appointments more efficiently, as doctors and staff do not have to spend time manually reminding patients of their appointments. This allows everyone to focus on other important tasks, such as patient care.

4. Cost-effective

Auto text reminders are cost-effective, as they are automated and do not require any additional staff to manage. This means that doctors can save money on administrative tasks, and invest their resources in improving patient care. At Reminderly, once you set up a form message, using a message template like this, you can re-use the same messages over and over for new patients. You can also use our pricing calculator to see just how much financial sense Reminderly might make for your organization.

Additional Benefits Of Text Message Reminders

1. Increasing productivity

Auto text reminders help in increasing productivity, as businesses do not have to spend time manually managing appointments. This allows businesses to focus on other important tasks, such as improving their products and services and increasing revenue. If you choose to use Reminderly as your scheduling software, you can also be assured that our software easily syncs with all the major calendar apps, including Microsoft Outlook, Google suite, and more.

2. Improving Customer Satisfaction

Auto text reminders help in improving customer satisfaction, as customers appreciate the convenience of receiving reminders on their phones. Your customers are busy with their own hectic schedules, and SMS text messages are the least invasive way to make sure that they see your reminder notification without too much hassle. This improves the overall customer experience and can lead to increased loyalty and repeat business.

3. Personalization

Auto text reminders can be personalized to include patient or customer names, appointment details, and other relevant information. This can help create a more personalized experience for patients and customers, increasing their satisfaction with your business. You can also use Reminderly to have real-time conversations with your customers. They can respond to a pre-generated phone number that allows them or you to ask any follow-up questions and even reschedule appointments if necessary.

The possibilities are limitless as to how you could use text messages for your practice or small business to better serve your customers. Auto text reminders are a valuable investment for any business looking to streamline its operations and improve its bottom line.

Why Reminderly Is The Best For Text Message Appointment Reminders

Reminderly is a text message appointment reminder service that is a top choice for businesses of all sizes. Here are several reasons why Reminderly stands out among competitors:

1. User-Friendly

Reminderly is simple to use, with an intuitive interface that allows businesses to easily set up and manage appointment reminders. This is especially beneficial for small businesses without a dedicated IT team. We know what it’s like to wear multiple hats, and Reminderly takes some of the load off of an important arm of your practice or small business.

2 Customizable

Reminderly's software makes it easy to customize messages to meet your needs. Once you set your message templates, they are easy to re-use and your customers will appreciate the familiar formula created by this method. This contributes to a professional and consistent experience for customers, increasing their satisfaction.

3. Competitive Pricing

Reminderly offers flexible plans that cater to businesses of all sizes, with pricing that is reasonable and competitive. This makes it an accessible option for small businesses and startups that may be operating on a limited budget. Beyond the pricing, Reminderly should ultimately help make your business more money. If that’s not convincing, check out our Return on Investment Calculator to see how much Reminderly can improve your business.

4. Integrations

Reminderly integrates seamlessly with various scheduling and management software, such as Google Calendar and Microsoft Outlook. This allows businesses to incorporate appointment reminders into their existing workflow, increasing efficiency and reducing the need for manual data entry.

5. Automated Responses

Reminderly provides automated responses to appointment confirmations and cancellations, reducing the need for businesses to manually reply to each message. This feature saves time and improves customer experience by providing timely and convenient responses.

6. Secure

Reminderly prioritizes data protection and confidentiality, with robust encryption and security measures in place to ensure that customer information is kept safe.

7. Exceptional Customer Service

Reminderly offers excellent customer service, with a dedicated support team available to answer questions and provide assistance whenever needed. This level of service is especially crucial for small businesses that may not have the resources to manage their technology independently.

These are just a few of the reasons that Reminderly is the best text message appointment reminder software on the market. Reminderly can help businesses streamline their operations and enhance customer satisfaction. Its user-friendly interface, customizable options, competitive pricing, integrations, automated responses, security measures, and exceptional customer service make it an outstanding choice for businesses looking to manage appointments and reservations efficiently and effectively.

Additional Reminderly Features

  • Sending special messages: whether it’s a special promotion, an in-house event, a birthday discount or something else, you can use the client contact info already stored in Reminderly to send special messages to your whole client list or to groups you populate.
  • Include important links: include links to anything from intake paperwork to a set of directions or your cancellation policy—anything to ease your clients’ access to paperwork or info they need.
  • Waitlist manager: Reminderly offers a waitlist manager, which can alert all of the clients or patients on your waitlist of a new opening, confirm the appointment with the first who responds, and let the others know that the opening is now filled. This is especially useful for businesses that are highly sought after but still have last-minute cancelations.
  • Send surveys and collect positive reviews: Reminderly also offers a survey function to collect feedback after appointments. Positive reviews can automatically be sent to your website and/or social media accounts, which is a huge boost to your organic marketing.  

Get started today

Begin your 14 day trial and access all of Reminderly’s products.
Start your free trial