In an effort to combat spam and protect consumers, major mobile carriers (Verizon, AT&T, T-Mobile, Sprint) have implemented a new policy requiring all businesses to register before sending text messages. This change affects all businesses using text messaging services, including those using Reminderly. To ensure uninterrupted service, it's crucial that you complete the registration process as soon as possible.
All businesses that want to send text reminders. No matter how big or small your company is, your messages are not able to be delivered until you have applied and been approved by the major mobile carries (Verizon, AT&T, T-Mobile, Sprint).
This is not a Reminderly specific policy, rather all companies across the industry are required to complete the application process.
Note: If you're unsure about your exact legal business name, you can request an IRS EIN Letter by contacting the IRS directly at 1-800-829-4933 (Monday - Friday 7:00 a.m. - 7:00 p.m. local time). Additional information is on the IRS website: https://www.irs.gov/businesses/small-businesses-self-employed/lost-or-misplaced-your-ein. You can also apply for an EIN at https://www.irs.gov/businesses/small-businesses-self-employed/apply-for-an-employer-identification-number-ein-online
Failure to register will result in your messages being blocked by carriers. By completing this process, you ensure that your texts continue to reach your customers without interruption.
The registration process typically takes a couple of days but can take up to a couple weeks to complete.
At Reminderly, we've worked hard to streamline this process and make it as simple as possible for our clients. Once you submit the registration form, our team will handle the rest of the registration process with the carriers on your behalf.
We understand the sensitivity of the information required for this registration. Rest assured that the contact information you provide will be used solely for carrier registration purposes and not for any marketing activities.
If you have any questions or concerns about the registration process, or if you need assistance, please don't hesitate to reach out to your Reminderly Account Representative or support@reminderly.com.